HeyCogni PSP
HeyCogni PSP helps teams supporting patient programs deliver clear, empathetic, and consistent conversations that improve patient experience and adherence.
What It Solves
Elevate clarity and empathy across patient interactions
Consistent communication across programs and teams
Clear, empathetic interactions with patients and HCPs
Increased confidence across support teams
Improved visibility into conversation quality
What It Solves
Elevate clarity and empathy across patient interactions
Consistent communication across programs and teams
Clear, empathetic interactions with patients and HCPs
Increased confidence across support teams
Improved visibility into conversation quality
What It Solves
Elevate clarity and empathy across patient interactions
Consistent communication across programs and teams
Clear, empathetic interactions with patients and HCPs
Increased confidence across support teams
Improved visibility into conversation quality
How It Works
Guided practice aligned to real program interactions
AI-guided practice for real patient and HCP scenarios
Configured to company processes and approved communication
Personalized feedback supporting continuous improvement
How It Works
Guided practice aligned to real program interactions
AI-guided practice for real patient and HCP scenarios
Configured to company processes and approved communication
Personalized feedback supporting continuous improvement
How It Works
Guided practice aligned to real program interactions
AI-guided practice for real patient and HCP scenarios
Configured to company processes and approved communication
Personalized feedback supporting continuous improvement
How It’s Used
Strengthen clarity and empathy in every interaction
Teams practice program-specific conversations before engagement
New hires build confidence through guided, scenario-based practice
Leaders reinforce consistent language, tone, and approach across teams
How It’s Used
Strengthen clarity and empathy in every interaction
Teams practice program-specific conversations before engagement
New hires build confidence through guided, scenario-based practice
Leaders reinforce consistent language, tone, and approach across teams
How It’s Used
Strengthen clarity and empathy in every interaction
Teams practice program-specific conversations before engagement
New hires build confidence through guided, scenario-based practice
Leaders reinforce consistent language, tone, and approach across teams
Better Together
Better Together
Most customers combine other modules to maximize results and strengthen overall impact.
Book a personalized demo and experience the platform in action
Book a personalized demo and experience the platform in action
Book a personalized demo and experience the platform in action
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 809 173" xmlns="http://www.w3.org/2000/svg"><path d="M 9 0 C 4.029 0 0 4.029 0 9 C 0 13.971 4.029 18 9 18 L 11 18 C 15.97 18 20 13.971 20 9 C 20 4.029 15.97 0 11 0 Z" fill="rgb(255, 255, 255)" height="18px" id="yesX2zo07" transform="translate(788.138 43)" width="20px"/><path d="M 392.833 21.978 C 396.367 21.978 399.57 22.456 402.441 23.413 C 405.386 24.37 407.926 25.733 410.061 27.5 C 411.418 28.623 412.596 29.895 413.596 31.315 L 413.596 23.523 L 429.72 23.523 L 429.72 78.413 C 429.72 82.904 428.873 86.66 427.179 89.678 C 425.486 92.697 423.166 95.163 420.221 97.078 C 417.35 99.065 414.037 100.501 410.282 101.384 C 406.527 102.341 402.625 102.82 398.576 102.82 C 392.686 102.82 387.568 102.083 383.224 100.611 C 378.88 99.138 375.419 97.077 372.843 94.426 C 370.34 91.776 368.757 88.573 368.095 84.819 L 384.219 84.819 C 385.028 87.027 386.612 88.684 388.968 89.789 C 391.397 90.966 394.637 91.555 398.686 91.555 C 401.484 91.555 403.987 91.113 406.196 90.23 C 408.478 89.347 410.282 87.948 411.607 86.034 C 412.932 84.119 413.595 81.726 413.596 78.855 L 413.596 69.192 C 412.531 70.701 411.317 72.045 409.951 73.222 C 407.816 74.989 405.312 76.351 402.441 77.308 C 399.57 78.192 396.367 78.633 392.833 78.633 C 387.974 78.633 383.519 77.493 379.47 75.21 C 375.494 72.928 372.291 69.688 369.861 65.492 C 367.431 61.295 366.217 56.251 366.217 50.36 C 366.217 46.753 366.658 43.476 367.542 40.531 C 368.499 37.513 369.787 34.899 371.407 32.69 C 373.027 30.408 374.941 28.457 377.15 26.837 C 379.433 25.217 381.862 24.002 384.439 23.192 C 387.09 22.383 389.888 21.978 392.833 21.978 Z M 177.602 62.139 L 193.287 23.524 L 209.301 23.524 L 181.581 86.585 C 179.299 91.739 176.39 95.457 172.856 97.74 C 169.396 100.096 164.941 101.274 159.493 101.274 L 148.338 101.274 L 148.338 89.678 L 157.946 89.678 C 160.229 89.678 162.143 89.162 163.689 88.131 C 165.235 87.174 166.56 85.518 167.665 83.162 L 169.512 79.304 L 142.927 23.524 L 160.818 23.524 Z M 112.64 21.978 C 117.132 21.978 121.291 22.604 125.12 23.856 C 128.948 25.107 132.225 27.058 134.949 29.708 C 137.673 32.359 139.735 35.82 141.134 40.09 C 142.606 44.36 143.269 49.514 143.122 55.552 L 96.499 55.552 C 96.75 57.733 97.233 59.758 97.952 61.626 C 99.13 64.424 100.934 66.633 103.363 68.252 C 105.866 69.799 108.996 70.572 112.751 70.572 C 116.138 70.572 118.972 70.019 121.255 68.915 C 123.61 67.737 125.304 66.191 126.335 64.277 L 142.679 64.277 C 141.943 67.295 140.361 70.167 137.931 72.891 C 135.575 75.542 132.298 77.713 128.101 79.407 C 123.905 81.026 118.751 81.836 112.64 81.836 C 106.088 81.836 100.382 80.548 95.522 77.971 C 90.737 75.394 87.055 71.86 84.478 67.369 C 81.901 62.878 80.613 57.724 80.613 51.907 C 80.613 48.373 81.091 45.096 82.049 42.077 C 83.006 38.985 84.368 36.224 86.135 33.795 C 87.975 31.365 90.184 29.267 92.761 27.5 C 95.337 25.733 98.283 24.37 101.596 23.413 C 104.983 22.456 108.665 21.978 112.64 21.978 Z M 330.165 21.978 C 336.938 21.978 342.718 23.266 347.504 25.843 C 352.363 28.346 356.044 31.844 358.548 36.335 C 361.125 40.826 362.413 46.017 362.413 51.907 C 362.413 55.442 361.934 58.755 360.977 61.847 C 360.02 64.939 358.658 67.7 356.891 70.129 C 355.124 72.559 352.915 74.658 350.264 76.425 C 347.688 78.192 344.706 79.517 341.319 80.401 C 337.932 81.358 334.214 81.836 330.165 81.836 C 323.465 81.836 317.685 80.585 312.826 78.082 C 308.04 75.578 304.359 72.081 301.782 67.589 C 299.205 63.025 297.917 57.798 297.917 51.907 C 297.917 48.373 298.358 45.096 299.242 42.077 C 300.199 38.985 301.561 36.224 303.328 33.795 C 305.169 31.292 307.377 29.156 309.954 27.389 C 312.604 25.622 315.624 24.297 319.011 23.413 C 322.397 22.456 326.115 21.978 330.165 21.978 Z M 253.596 0 C 261.032 0 267.585 1.141 273.254 3.424 C 278.997 5.633 283.598 8.799 287.058 12.922 C 290.519 17.045 292.544 21.904 293.133 27.5 L 275.352 27.5 C 274.69 24.555 273.327 22.051 271.265 19.989 C 269.278 17.854 266.811 16.234 263.866 15.13 C 260.921 13.952 257.534 13.363 253.706 13.363 C 251.203 13.363 248.81 13.658 246.527 14.247 C 244.318 14.836 242.294 15.683 240.453 16.787 C 238.612 17.892 236.956 19.217 235.483 20.763 C 234.084 22.309 232.869 24.112 231.839 26.174 C 230.882 28.235 230.145 30.518 229.63 33.022 C 229.114 35.451 228.857 38.066 228.857 40.863 C 228.857 46.459 229.888 51.317 231.949 55.441 C 234.011 59.49 236.882 62.657 240.563 64.939 C 244.318 67.148 248.699 68.252 253.706 68.252 C 257.534 68.252 260.958 67.701 263.976 66.596 C 266.995 65.492 269.498 63.871 271.486 61.737 C 273.548 59.602 274.984 56.987 275.794 53.895 L 293.575 53.895 C 292.691 59.785 290.482 64.829 286.948 69.026 C 283.488 73.148 278.923 76.314 273.254 78.523 C 267.658 80.657 261.105 81.725 253.596 81.725 C 245.128 81.725 237.691 80.07 231.286 76.755 C 224.881 73.37 219.911 68.582 216.377 62.398 C 212.916 56.213 211.186 49.035 211.186 40.863 C 211.186 36.74 211.628 32.874 212.512 29.267 C 213.469 25.659 214.794 22.346 216.487 19.327 C 218.254 16.235 220.353 13.51 222.783 11.154 C 225.286 8.725 228.083 6.7 231.176 5.08 C 234.342 3.46 237.802 2.209 241.557 1.325 C 245.312 0.442 249.325 0 253.596 0 Z M 17.008 33.574 L 55.993 33.574 L 55.993 1.436 L 72.89 1.436 L 72.89 80.291 L 55.993 80.291 L 55.993 47.158 L 17.008 47.158 L 17.008 80.291 L 0 80.291 L 0 1.436 L 17.008 1.436 Z M 476.882 21.978 C 480.563 21.978 483.803 22.566 486.6 23.744 C 489.472 24.849 491.865 26.432 493.779 28.493 C 495.693 30.555 497.129 33.096 498.086 36.114 C 499.116 39.133 499.633 42.556 499.633 46.385 L 499.633 80.291 L 483.509 80.291 L 483.509 48.925 C 483.509 45.906 482.992 43.33 481.962 41.194 C 480.931 39.059 479.422 37.439 477.434 36.335 C 475.52 35.157 473.164 34.567 470.366 34.567 C 467.347 34.567 464.696 35.267 462.414 36.666 C 460.132 37.991 458.365 39.833 457.113 42.189 C 455.862 44.544 455.235 47.195 455.235 50.14 L 455.235 80.291 L 439.001 80.291 L 439.001 23.523 L 455.235 23.523 L 455.235 33.08 C 456.319 31.226 457.607 29.622 459.101 28.273 C 461.384 26.138 464.034 24.554 467.053 23.523 C 470.145 22.493 473.421 21.978 476.882 21.978 Z M 524.727 80.29 L 508.492 80.29 L 508.492 23.523 L 524.727 23.523 Z M 330.165 33.905 C 328.03 33.905 326.115 34.2 324.422 34.789 C 322.729 35.304 321.256 36.077 320.005 37.107 C 318.827 38.138 317.795 39.39 316.912 40.862 C 316.028 42.335 315.365 43.992 314.924 45.833 C 314.556 47.674 314.372 49.699 314.372 51.907 C 314.372 55.441 314.961 58.57 316.138 61.294 C 317.316 64.019 319.084 66.154 321.44 67.7 C 323.796 69.172 326.704 69.909 330.165 69.909 C 332.226 69.909 334.104 69.652 335.798 69.136 C 337.491 68.547 338.963 67.737 340.215 66.707 C 341.466 65.602 342.534 64.314 343.418 62.841 C 344.301 61.369 344.927 59.711 345.295 57.871 C 345.736 55.957 345.958 53.969 345.958 51.907 C 345.958 48.226 345.368 45.06 344.19 42.409 C 343.012 39.685 341.245 37.587 338.889 36.114 C 336.533 34.642 333.625 33.905 330.165 33.905 Z M 398.134 33.795 C 396.293 33.795 394.526 34.052 392.833 34.567 C 391.213 35.009 389.74 35.709 388.415 36.666 C 387.163 37.549 386.096 38.654 385.213 39.979 C 384.329 41.305 383.666 42.851 383.224 44.618 C 382.783 46.311 382.561 48.189 382.561 50.25 C 382.561 53.71 383.188 56.692 384.439 59.196 C 385.764 61.625 387.568 63.502 389.85 64.828 C 392.206 66.079 394.968 66.706 398.134 66.706 C 400.048 66.706 401.816 66.484 403.435 66.042 C 405.055 65.527 406.49 64.827 407.742 63.944 C 409.067 62.987 410.172 61.846 411.055 60.521 C 412.013 59.196 412.711 57.686 413.153 55.993 C 413.669 54.226 413.927 52.312 413.927 50.25 C 413.927 46.79 413.264 43.845 411.939 41.415 C 410.614 38.912 408.773 37.034 406.417 35.782 C 404.061 34.457 401.299 33.795 398.134 33.795 Z M 112.53 33.242 C 110.321 33.242 108.333 33.537 106.566 34.126 C 104.799 34.715 103.253 35.562 101.928 36.666 C 100.676 37.77 99.608 39.095 98.724 40.642 C 97.915 42.114 97.289 43.808 96.847 45.722 C 96.812 45.904 96.781 46.089 96.749 46.274 L 127.55 46.274 C 127.181 43.992 126.593 42.041 125.783 40.421 C 125.047 38.801 124.015 37.476 122.69 36.445 C 121.365 35.341 119.855 34.531 118.162 34.016 C 116.469 33.5 114.591 33.242 112.53 33.242 Z" fill="rgb(255, 255, 255)" height="102.81950009765625px" id="Iqob7RTEQ" transform="translate(281.696 44.874)" width="524.7270043945313px"/><path d="M 102.826 44.084 C 122.447 43.04 136.796 48.283 152.232 54.157 C 156.589 56.009 160.873 58.066 164.638 60.78 C 160.335 58.995 155.775 58.088 151.191 57.404 C 135.858 55.427 117.923 55.257 105.421 57.679 C 98.879 59.615 93.007 63.127 90.739 66.845 C 88.616 70.528 89.162 72.963 92.178 76.259 C 97.89 82.107 110.862 84.013 123.103 81.795 C 129.698 80.624 136.557 79.985 143.479 80.499 C 155.535 81.021 168.803 87.726 174.276 99.066 C 179.912 110.128 180.133 122.32 177.694 133.679 C 175.132 144.158 175.043 155.334 182.95 163.464 C 185.954 166.742 189.778 169.419 193.526 172.108 C 189.326 170.161 184.99 168.391 181.02 165.656 C 170.474 159.257 166.654 144.447 168.813 132.397 C 171.998 112.599 162.126 92.038 142.383 93.438 C 137.061 93.423 131.43 94.496 125.912 96.117 C 111.626 99.953 93.511 102.25 79.104 89.142 C 70.951 82.23 69.317 65.815 77.441 57.135 C 84.843 48.391 94.332 45.602 102.826 44.084 Z M 240.44 78.83 C 240.811 80.635 240.806 82.552 240.645 84.437 C 239.232 96.214 233.522 108.044 222.35 115.303 C 218.162 117.9 213.953 120.347 209.913 122.829 C 203.193 127.006 196.635 131.247 193.083 137.159 C 189.41 142.986 189.825 151.169 192.015 159.017 C 192.485 160.76 193.018 162.49 193.638 164.28 C 192.489 162.774 191.434 161.278 190.448 159.703 C 186.067 152.798 182.782 143.257 186.616 134.045 C 190.429 125.021 198.146 119.601 205.198 115.163 C 209.5 112.522 213.888 110.227 218.27 108.019 C 227.007 103.516 234.538 94.336 238.98 84.048 C 239.642 82.378 240.208 80.651 240.44 78.83 Z M 55.892 5.403 C 85.517 -2.683 115.727 -0.992 144.173 5.849 C 144.471 5.921 144.769 5.994 145.068 6.068 C 166.397 11.525 187.346 18.281 206.352 30.836 C 215.412 37.06 224.872 45.52 228.154 57.276 C 231.572 69.251 225.971 81.022 218.784 88.973 C 213.76 94.624 207.817 99.263 201.442 102.963 C 207.369 98.592 212.648 93.331 216.756 87.385 C 222.752 78.89 225.745 68.07 221.886 59.369 C 218.24 50.68 209.649 44.455 200.897 39.91 C 182.694 30.731 162.261 26.274 141.526 22.26 C 141.244 22.207 140.962 22.154 140.681 22.102 C 113.894 17.203 86.246 15.956 61.412 23.845 C 44.033 29.296 28.299 41.454 24.045 54.731 C 19.709 66.022 25.389 80.141 39.132 90.104 C 55.993 102.459 78.448 109.171 100.741 113.186 C 108.319 114.484 115.052 115.436 122.818 116.164 C 115.039 116.733 108.213 117.12 100.41 117.155 C 77.355 117.147 53.331 115.231 30.699 103.702 C 13.385 95.844 -6.772 72.556 2.213 47.494 C 11.693 21.742 35.529 11.322 55.892 5.403 Z" fill="rgb(255, 255, 255)" height="172.1079969052892px" id="YQ4CvvwKY" transform="translate(0 0)" width="240.74922654290864px"/></svg>)